Privacy Policy

Last updated: 20 August 2026

Gastronomic Kitchenware Ltd respects your privacy and is committed to protecting your personal information.

This Privacy Policy explains how we collect, use and protect personal information when you visit our website, contact us or purchase products from us.

1. Who We Are

Gastronomic Kitchenware Ltd
Company No. 17224672
Registered in England and Wales
Registered Office: [REGISTERED OFFICE ADDRESS]
Email: info@gastronomickitchenware.com

For the purposes of applicable UK data protection law, Gastronomic Kitchenware Ltd is the controller of personal information covered by this policy.

2. Information We May Collect

Depending on how you interact with us, we may collect:

Your name
Email address
Telephone number
Billing and delivery addresses
Order and transaction information
Information you provide when contacting customer service
Website usage and device information
IP address and related technical information
Marketing preferences
Cookie and analytics information

Payment information is processed through our payment providers. We do not directly store complete payment card details.

3. How We Use Your Information

We may use personal information to:

Process and fulfil orders
Take and administer payments
Deliver products
Provide order and delivery updates
Handle returns and refunds
Respond to questions and customer service requests
Prevent and detect fraud
Maintain our business and accounting records
Comply with legal and regulatory obligations
Improve our website and customer experience
Send marketing communications where permitted by law

4. Our Lawful Bases

Depending upon the circumstances, we process personal information because:

It is necessary to perform our contract with you;
It is necessary to comply with a legal obligation;
It is necessary for our legitimate business interests and those interests do not override your rights; or
You have given consent where consent is required.

5. Sharing Your Information

We do not sell your personal information.

We may share information where necessary with trusted service providers involved in operating our business, which may include:

Website and e-commerce providers
Payment processors
Delivery and courier companies
IT and hosting providers
Analytics providers
Professional advisers
Customer service providers
Marketing providers where applicable

We may also disclose information where required by law or to protect our legal rights.

6. International Transfers

Some service providers used to operate our website and business may process personal information outside the United Kingdom.

Where required, we take appropriate steps to ensure that personal information receives an appropriate level of protection in accordance with applicable UK data protection law.

7. How Long We Keep Information

We retain personal information only for as long as reasonably necessary for the purpose for which it was collected, including satisfying legal, accounting, tax and reporting requirements.

Different categories of information may therefore be retained for different periods.

8. Marketing

Where permitted, we may send you information about Gastronomic Kitchenware products, offers and news.

You can unsubscribe from marketing emails at any time by using the unsubscribe link in the email or contacting us.

Unsubscribing from marketing will not prevent us from sending necessary communications concerning your orders.

9. Cookies

Our website uses cookies and similar technologies.

Further information about these technologies and your choices is available in our Cookie Policy.

10. Your Rights

Depending upon the circumstances and applicable law, you may have rights relating to your personal information, including rights to:

Request access to your personal information
Ask us to correct inaccurate information
Request deletion of information in certain circumstances
Restrict certain processing
Object to certain processing
Request transfer of certain information
Withdraw consent where processing is based on consent

To exercise your rights, contact info@gastronomickitchenware.com.

You also have the right to complain to the UK’s data protection regulator, the Information Commissioner’s Office (ICO).

11. Security

We take appropriate measures designed to protect personal information against unauthorised access, loss, misuse or disclosure.

However, no internet-based system can be guaranteed to be completely secure.

12. Changes to This Policy

We may update this Privacy Policy from time to time.

The latest version will be published on our website with an updated revision date.

13. Contact Us

For questions about this Privacy Policy or how we handle personal information, contact:

Gastronomic Kitchenware Ltd
Email: info@gastronomickitchenware.com